Welcome to the MSB Collection – A series of articles on mediation in Australia.

Is your mediator accredited?

Despite the rise in mediation, unfortunately many still experience something far different to mediation in its true form.


Will COVID-19 see mediation-focused professionals opt in to accreditation?

When anyone can call themself a mediator, how can you ensure a quality approach? Some Practising members of the legal profession may dismiss the process of mediation as an “add-on” to the process of litigation; however, there is little doubt it has been increasingly endorsed by courts, government departments, statutory and institutional bodies, and, more importantly, clients – be they corporations or individuals – who have all embraced it as an essential part of dispute resolution, in many cases, before legal proceedings have even been instituted.


What should you look for in a mediator?

Conflict can cause irreparable damage to a business and its stakeholders. However, when managed well, conflict can become the catalyst for positive change. Organisations and industries are recognising this potential and are increasingly turning to mediation as a first and often preferred port of call.


Mediating workplace conflict

How can HR managers resolve workplace conflict without creating a conflict of interest? Bianca Keys of the Mediator Standards Board shares her insights with HRD